Consumer Alert

A popular program that many Canadians use to file their taxes is being accused of having a glitch that allegedly led to some users getting reassessed and owing thousands of dollars to the Canada Revenue Agency (CRA), but it’s a claim the company is disputing.

Chances are you’ve been the victim of a scam phone call before, but in case you haven’t, or it’s been a while, CTV News Toronto’s Pat Foran was recently on the end of one himself and decided to hit record.

An Ontario family’s car 'burned down to a crisp,' but they said an insurance policy they paid extra for did not cover all of the costs that they thought it would.

One Ontario woman said she’s used to paying her bills online but when she went to pay her electric bill earlier this year, she accidentally forgot to put in the decimal point, overpaying her bill by more then $8,000.

The cost of new and used vehicles hit all time highs during the COVID-19 pandemic, but prices have been coming down in recent months.

A woman from India was visiting her family in Brampton, Ont., when she ended up in the hospital after suffering from hypoxic respiratory failure, and ended up with a pricey bill to show for it.

As Fraud Prevention Month comes to a close, the Ontario Provincial Police (OPP) are warning about texting scams costing Canadians millions of dollars.

One Ontario woman is sharing her story after a Canadian man who allegedly punched her in the face at a Cuban resort, faced no charges for the assault.

Last April, an Ontario senior with early onset dementia was approached by a company to protect appliances in her home, despite not owning the products she signed up for.

During the pandemic, there were massive backlogs at Ontario’s Landlord and Tenant Board, and wait times for hearings were taking as long as a year.

An Ontario woman said she got a text message out of the blue from someone claiming to be her son and ended up being scammed out of $5,710.

Today is World Sleep Day, a day to recognize and promote the importance of getting a good night’s sleep for your health and well being.

It’s shaping up to be a busy and expensive concert season this summer in Toronto. With some big acts coming to the city, including Coldplay, Katy Perry, The Weeknd, and K-Pop group BLACKPINK.

Last year, CTV News spoke with a Mississauga homeowner who found out she had been overbilled on her natural gas bill by about $4,500 over seven years.

An Ontario man says he had ‘no idea’ he would be responsible for his friend’s car loan—something he co-signed—after she quit making her monthly payments.