Police say a series of cell phone scams linked back to an international fraud network has cost Edmontonians a collective $20 million since 2024. Edmonton Police Service (EPS) says the investigation into a “highly convincing” cell phone scam began in the fall after finding out about complaints later linked to multiple call centres in Lahore, Pakistan. Callers would claim to represent major telecommunications providers like Rogers, Telus and Virgin Mobile. They would offer free or heavily discounted cell phones and phone plans and were persuaded to give personal information before ordering new tech through legitimate service providers. Once those phones were delivered, the scammers would follow up to claim that the wrong devices were shipped. Victims were instructed to send them to another address, which is when the tech was collected and resold. Investigators say they’re aware of about 100 reports of this type of fraud in Edmonton resulting in $20 million worth in losses. EPS arrested a 31-year-old man from north-central Edmonton in early October in connection with the fraud. A search warrant revealed forgery equipment, fake identification and electronics connected to the investigation, police say. The man was charged with fraud over $5,000, trafficking in property obtained by crime and possession of forgery equipment. Multiple suspected scam call centres were also uncovered in Pakistan and shared with international law enforcement late last month. Police say anyone approached with an unsolicited offer for a free or heavily discounted cell phone should first contact their service provider directly before giving out personal information or buying anything. Anyone who believes they may have been targeted by a similar scam is asked to contact EPS at 780-423-4567.
